Terms of service
Sautter Style - Terms & Conditions
1. Company Information Sautter Style is a trading name of Desmond Sautter Ltd, a company
registered in England and Wales.\ Registered Addresses:\ 8 Raphael Street, London, SW7 1DL — Tel:
0207 581 5898\ 106 Mount Street, London, W1K 2TW — Tel: 0207 499 4866\ Email:
shop@sauttercigars.com\ Website: www.sauttercigars.com\ Company Registration Number: 00614848\
VAT Number: 239 2444 57\ Banking Details (for reference only, not part of standard T&Cs):\ Lloyds Bank
plc, London Oxford Street 399 Branch\ Sort Code: 30-93-84\ Account Number: 25010068\ SWIFT:
LOYDGB21055\ IBAN: GB18LOYD30938425010068
2. Products & Pricing All prices on our website are in GBP and include VAT where applicable. We take all
reasonable care to ensure product descriptions, images, and prices are accurate. However, we reserve
the right to correct errors and update product information at any time.
3. Ordering & Payments By placing an order with us, you confirm that you are legally capable of
entering into binding contracts. Orders are subject to acceptance and availability. We accept major
credit/debit cards and other payment methods as shown at checkout. A confirmation email will be sent
upon successful payment.
4. Shipping & Delivery We ship cigar accessories and related products worldwide, excluding countries
where such goods are restricted.
We only ship alcohol within the UK. You must be 18 or over to purchase alcohol. By placing an alcohol
order, you confirm you are of legal age. Age verification may be required at delivery.
Shipping costs are calculated at checkout. Estimated delivery times are provided for guidance only. We
are not responsible for delays caused by customs, couriers, or force majeure.
5. Returns & Cancellations UK customers have the right to cancel an order within 14 days of receipt
under the Consumer Contracts Regulations. To cancel, contact us by email. Items must be returned
unused and in original condition.
We do not accept returns of:
•
Alcohol
•
•
Customised or personalised goods
Used accessories
Refunds will be processed within 14 days of receiving the returned items.
6. Intellectual Property All content on this website, including images, text, logos, and designs, is the
property of Sautter Style or used under license. You may not reproduce, copy, or use any part of our
content without prior written permission.
7. Liability Our liability is limited to the purchase price of the product in question. We are not liable for
indirect, incidental, or consequential damages, or delays caused by third-party carriers, customs
inspections, or incorrect customer information.
18. Data Protection & Privacy We collect and process your data in accordance with the UK GDPR and
the Data Protection Act 2018. Please refer to our Privacy Policy for more details on how we manage your
personal information.
9. Alcohol Sales (UK Only) We sell alcohol only to customers within the UK aged 18 and over. By
purchasing, you confirm you meet this legal requirement. Deliveries may be subject to age verification
upon receipt. We reserve the right to cancel any alcohol order we believe violates these terms.
10. Governing Law These terms and conditions are governed by the laws of England and Wales. Any
disputes shall be subject to the exclusive jurisdiction of the courts of England.
If you have any questions regarding these Terms & Conditions, please contact us at
shop@sauttercigars.com.
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